BILLING OCCURS AFTER CONTRACT EXPIRES

Dear Sir, madam. TELKOM. CLIENT M J ESTERHUIZEN ACCOUNT NO. ***3. The contract [or mandate] for a Lenovo A3000 Tab 500MB expired at the end of November 2015. I went in to Cresta Telkom offices to cancel on three occasions, yet my account still reflects the monthly amount due i.e. R133,50. This incident has been escalated on four occasions: Ocotber 2015 verbally at Cresta offices of Telkom, again in November 2015 at the same offices, then again on 17 December 2015 and yesterday 6 January 2016 with reference no. ***3. This morning at 08:45 7 January 2016 I spoke to Thato at 081 180 who could not assist me. Telkom refuses to give a name of the person at the top or an email address. I am a pensioner and money is tight at the moment. Home *** or cellular ***. Wishing Dear Peter and staff a great 2016.