1 reviews | Active since Feb 2017

27 Mar 2017, 07:57

Billing Nightmare

<p>I have signed up for a R149 February deal at Cresta Mall and this deal seemed fantastic to me,. However my excitment has since been shortlived by gross incompetence that I have been subjected to by Telkom's staff. I have made numerous calls and even went to an extent of sending emails but I am yet to be assisted in accordance with my requeirements and which I believe are contractually fair and reasonable. I need an explanation of why account is not being processed on time and as agreed, To this end, please sort out my billing query as matter of urgency before I pull the plug on you. </p> <p> </p> <p>My contact number is ********** .</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply29 Mar 2017, 11:23
Official

Good Morning Pako,

Please send email to *** with your POP and your banking details so we can verify them on the system.

Regards,

Busi

Telkom Social Media Team