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shaun W

1 reviews | Active since Aug 2009

07 Mar 2017, 09:28

Billing nightmare

<p>HI, i have recently upgraded my LTE service, the first upgrade notice i got was last year june ( june 2016) i upgraded last month as i was assessing various options IE fibre, i have just received my new bill, however im being charged a R1100 migration penality. I moved to a bigger package, What is going on</p>

0
Replies (2)
Telkom
Telkom's reply08 Mar 2017, 08:02
Official

Hello rush694

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply10 Mar 2017, 10:32
Official

Gold Morning Shaun,

Your query has been logged and sent to our Billing Team, case number ***0; feedback will follow.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,