Billing Nightmare

<p>I took out a contract 22 months ago and requested my monthly statement to be mailed to me on email address provided and to this day I have never received one statement. Therefore I have had no idea of what I am paying for when an amount way over my subscription fee is debited from my account (which was quite often). I dont have an issue paying for services I used but I would like a statement noting the usage and cost thereof before strange amounts are debited from my account - I believe it is my consumer right to know what I am paying for. FYI: The "online chat" is quite useless, I dont know why it was ever implemented. I CANNOT WAIT FOR MY CONTRACT TO END!!!</p>