NV
Nelisiwe V

1 reviews | Active since Aug 2013

03 Nov 2015, 11:49

Billing nightmare

I have never sent any international SMSs - block the functionality so that you don't have a way to *******ly syphon money out of me.<br> <br> Why have I been charged for SMSs in October when I get 200 SMSs free?<br> <br> Where is the itemised billing for the October invoice?<br> <br> Why have I been charged a R200 activation fee, when all you ads said it was free?<br> <br> Why has Nokwanda Sogoni not called be back like she promised?<br> <br> Honestly Telkom, so many issues when i have hardly been with you for two months - its really going to be a long two years.

0
Replies (1)
Telkom
Telkom's reply03 Nov 2015, 11:59
Official
Hello Whynow?,

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will investigate and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM163785

Kind Regards
Zulfah
Telkom Social Media Team