JK
Janti K
1 reviews | Active since Dec 2015
12 Apr 2016, 09:50
Billing mistake
Today, 12 April 2016 I received my Telkom account for April. The outstanding total (1 month's subscription) is only due 3 May 2016. Yet shortly afterwards I received a sms from P&P attorneys threatening legal action for an outstanding Telkom account. <br> <br> Sort this out immediately, I don't appreciate you tarnishing my credit history with your incompetence.
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Telkom's replyOfficial
12 Apr 2016, 11:00Hello jlkriel,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply12 Apr 2016, 11:00
Official
Hello jlkriel,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Best regards,