Billing Mishap
<p>Telkom is charging me for a deal which has lapsed, I don't even have the energy to call them and ask them to sort out the matter because I already know they won't listen to my case. How can the whole department issue out billing statements and charge money for something they know very well isn't in place anymore. The deduction goes through in my account, and they send two invoices when I only have one deal with them, which I want to give the device and sim to utelize in their stores for the agents to see what I've been complaining about. It won't be of a loss to me because I'm already losing out daily with Telkom. Things used to be very good but now I can't wait for my deal to come to an end. I'm not happy with it </p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
