BILLING MESSED UP!!!!!!!!!!

I am very disgusted with the services I have received in the last 2 months. Telkom has debitted an amount from my bank account last month, with money in my account, I was told the money is not reflecting on their side and when i checked my bank statement it showed multiple unpaid debit orders with only 1 attempt from them to debit this resulted in me accumulating bank charged which is R146 per unpaid debit order..... On the 2018/06/25 again an amount has been debitted after having to pay the bank charges to clear your mess, this months debit order also isn't reflecting still this is AFTER 7 days. I am told that the acccount has been handed over but it's unrealistic that the amount takes the much time to reflect on your side. Mind you this is after a had decided to do an upgrade which was for some reason proccessed. Now I am stuck with no phone and a messed up account!!!!