Billing me over double the amount for no reason

<p>I'm paying for a phone and service I haven't recieved or signed for.<br />Ok, so end of March I noticed that I could upgrade my current phone contract.<br />Since the closest store was "offline" and couldn't help me, I decided to upgrade via the online service option on the telkom website. I got a call a day or two later to confirm the device and plan I chose and proceeded to process the application. Two weeks later that agent called me again to apologize for the delay and said I have to reapply for the device as the request didn't go through due to upgrades on their system. So start of April I app**** online again, and never got a call back from any agent. Start of May I app**** online again. Then today (3rd of May) my payments for the month went off and I noticed Telkom took more than what they should. I went to check my invoice and noticed I'm currently paying for my current contract, another 1gig FreeMe sim and Another 1gig FreeMe plus the phone I wanted to upgrade to without even talking or getting anything. I took a look online at my next bill and it's more than double than what I should pay going up from about R800 to over R2400.</p> <p>Why do I have to pay for a service that I am yet to be called for or to even be confirmed by me?<br />This is thievery and you have ****** money from me.<br />Either pay back my money, or give me credit for the excess you have taken.<br />Remove the devices that I haven't signed for or even recieved. Failure to do so will lead to court for falsly billing me without any signiture or any acknowledgement/permission from myself.</p>