Billing me on a canceled account.

So upset with Telkom. I've canceled my fibre account for 3 months now and I keep getting billed every single month. They're call centre is designed to frustrate customers when you do eventually talk to someone the system is offline. I call every month to tell them I've canceled but I still getting billed.

I'm billed even thus month. I had to pay an extra premium because I initially could not cancel because of system being down. I must now spend another 2 hours of my life calling the centre to tell them the same thing!!!!!!!!!