Billing me for services cancelled a year ago

I cancelled my Telkom account at the end of May 2014. The reason why I closed it is because I moved to a new resident where there were no Telkom lines. When I saw there were no lines I called Telkom and they send out a technician to come to my place and see if they can pull me lines. The guy told me that there were no infrastructure and therefore I cancelled my line telephonically, the next month when they billed me I went in to the Telkom offices in Potchefstroom and they told me that they already cancelled my account. Month after month I went there and they keep telling me that by their side my account is closed. The problem must be at head office or somewhere? By my side I did everything I could. The last time I went in to Telkom they told me that I only cancelled my line in November, any normal person will cancel a thing they can't use or have any infrastructure for it.<br> <br> I have now been given over to to debit collectors who keeps on disturbing me. I even went to Telkom but the service is Potchefstroom Telkom is so pathetic. <br> <br> I want this to be solved as soon as possible.<br> <br> Paul Loots