Billing me for phones that are still with the store

I want to register my dissatisfactory with how Telkom operates, and charging people for phones that are still with them, I app**** for phones early this year at a Telkom store at The Glen Mall.

I on January this year went and added on 3 phones on my account and are not with me till today but with the store and Telkom keeps on billing me even though I advised the legal team on many occasions.

I want to understand why my name and company name gets dragged to the mud for gadgets that are still with the store and not in use by my self