1 reviews | Active since Nov 2015
Billing me for NOTHING
Telkom has billed met twice for services I don't have.<br> 31 Jul 2015 - R 1 428.60<br> 30 Oct 2015 - R 1 438.36<br> <br> Thus, I called the customer service to report my situation. Kindly they said they would contact me.<br> The phone rang for 2 seconds from a 'No Number', therefore because of my lack of cat-like reflexes I missed the call. <br> That is the last time I received a call from them. According to Telkom they tried to contact me three times, but my cellphone's, quite reliable, call register shows otherwise. Thus because of my 'absence' they canceled the case. Are you joking?? This is ridiculous.<br> <br> I will take Telkom to the Ombudsman if this case is not solved soon. I require the money they STOLE from me, directly out of my bank account, WITH INTEREST.
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Luleka
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Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM171374
Regards
Luleka
Telkom Social Media Team
Best regards,
