<p>I canceled my adsl and landline about a year ago due to service delivery issues.<br /><br />I had a credit amount in my account. In November telkom contacted me to return the credit amount to me. A few days before christmas I get a threatening sms from telkom claiming that I now owe them the amount that was refunded to me and I have 48 hours to comply else they will hand me over. When I contacted telkom they informed me that I had been double refunded, thus I owe them...<br /><br />I paid it, sent the proof of payment to them as instructed. A few days later I got debited the same amount. And now on the 10th I got debited yet again. So I have now paid my credit back 3 times???</p>
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Best regards,
Hi quinton-djsneaq-viljoen,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
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