Billing issues

<p>Firstly, I closed my landline end of October, due to the service being down more than up (it is till now still down), Telkom closed the line and sent me the final invoice end of October with a credit balance of R 181, upon trying to claim this outstanding amount back, I now get a new invoice for December stating service charges, even though the service has been cancelled....</p> <p>Secondly, with the intermittend service of the landline I decided to get the LTE service as this seemed to be a more reliable service, so 1 November I took out a 50gb + 50 gb service, worked great, until I get my first bill of R 3500....aparently on 6 November (and only for that day), I went out of bundle and was chaged out of bundle rates, fortunately from the 7th I was back in bundle. I have gone to amazing lenghts to sort this out, as I cannot affort to pay R 3500 and fight the endless battle to get this money back. Telkom please can we sort this out, I would like not have this negative idea when it comes to Telkom.</p>