BM
Boitumelo M
1 reviews | Active since Apr 2010
02 Dec 2016, 15:19
Billing issues
<p>I had a complain about Telkom from September after purchasing their R299 10GB deal. I only got to use the router late October after being assisted by Nonsikelelo Mthiyane.</p> <p> </p> <p>i have received my bills, and I'm being billed R517 and change for a R299 deal agreement.</p> <p> </p> <p>Telkom please bring back my money because I cannot for the life of me have another back and forth. I already have been referred to some 10210 email.</p> <p> </p> <p>i will expect that this is resolved and my none is reversed.</p> <p>regards</p>
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Replies (2)
Telkom's replyOfficial
04 Dec 2016, 11:43Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Telkom's reply04 Dec 2016, 11:43
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
07 Dec 2016, 14:43Hi,
We have referred the matter to our billing desk to assist with the dispute and decrease the spent limit, case ***9.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply07 Dec 2016, 14:43
Official
Hi,
We have referred the matter to our billing desk to assist with the dispute and decrease the spent limit, case ***9.
Regards,
Joshua
Telkom Social Media Team
Best regards,