billing issues
had an account with telkom, contract ended last year in July went to the south gate branch who called the call center and i was told that the contact has been terminated. 6 month later realized that they have been billing me r99.00 so i asked the bank to reverse all those r99 then Telkom in January dr my account for 698.00 i had that reversed then to day they dr me r990.00 what ****en service is this? contact expired over a year ago but yall keep dr my account. i shall not pay that amount noways. ****EN ********* WHO DEBIT PEOPLE ACCOUNT LONG AFTER THE CONTRACT HAS EXPIRED.
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Telkom's replyOfficial
17 Mar 2018, 08:01Hi Olava
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply17 Mar 2018, 08:01
Official
Hi Olava
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,