mO
melvin O
1 reviews | Active since Jun 2016
10 Jun 2016, 09:11
billing issues
<p>I am being overbilled every second month and have no clue as to who to contact about the discrepency, upon viewing the invoice and my payment recept from fnb it would appear I am busy paying somebody elses account because the reference numbedr is completely different than what is provided on the invoice, please assist asap before i cancel b oth my mobile and landline contracts, this is unacceptable</p>
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Telkom's replyOfficial
10 Jun 2016, 09:18HI mlprodigy2010
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply10 Jun 2016, 09:18
Official
HI mlprodigy2010
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,