EP
Elmarie P
1 reviews | Active since Jan 2016
21 Jan 2016, 12:15
Billing Issue not solved within a year
I had a adsl Line installed. Had so many connection problems I cancelled everything. Got a zero balance account. Next thing I get another bill owing over R700. I checked the bills and believe it or not... both in my name with different account numbers. I have been struggling ever since then to get this sorted. Can someone please assist.
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Telkom's replyOfficial
23 Jan 2016, 09:43Hello ecduplessis,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Your reference number is SM191661
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Your reference number is SM191661
Regards,
Hilary
Telkom Social Media Team
Best regards,
Telkom's reply23 Jan 2016, 09:43
Official
Hello ecduplessis,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Your reference number is SM191661
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Your reference number is SM191661
Regards,
Hilary
Telkom Social Media Team
Best regards,