1 reviews | Active since Oct 2015
On the 24th August my account was debited R172.37 sooner than my debit order date which is the 25th which is my pay date resulting in a return debit at my bank. I then paid the amount manually on the 27th August of R172.37. On the 28th of August Telkom debits my account again which might I add does not reflect on the September statement but its on my bank statement. I now check my invoice for September to find that I have been billed R 202.70 for a Payment Rejection fee ********** 48 26 Aug 18. What bull **** is this? Firstly you debit me a day before my debit order date which result in charges with my bank and then add your own charges to my invoice. I am due to upgrade my account but If this is the case rather cancel my contract.
Good Day
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Telkom Social Media Team
Bronwyn
Best regards,
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
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