Billing Issue

<p>Upgraded from a 30gig package to 50 gig package and was charged again for modem of R2400 in October 2016. Now I've been disconeccted for non payment of this R2400. I have called once a week since October, visited their various stores in Gauteng, Held on the phone for more than an hour on several occasions, been cut off after an hours many times and given reference numbers which are then just "resolved" on their own. Last refence number was ********** 7. Cannot speak to anyone who can understand the problem to sort it out.</p>