JD
Jaynaben D

1 reviews | Active since Jan 2012

08 Jun 2015, 08:56

Billing Issue.

TELKOM>>> NO MORE LIKE **** KOM>>>> <br> I have a call more account and should not be charged for call made over weekend and after 7. <br> My May bill , I was charged for all CM calls and logged a complaint. NOTHING WAS DONE> THE QUERY WAS CLOSED SAYING THAT THEY ARE ALL NON TELKOM NUIMBERS> <br> I RECEVIED MY JUNE BILL>>> SME STORY AGAIN>> ****** TELKOM DOES NOT EVEN KNOW THERE OWN NUMBERS AND SAY THEY ARE NON TELKOM NUMBER> TO TOP IOT UP I AM BEING CHREGED INTEREST ON MY ACCOUNT FOR YOUR F**K UP>>> GET YOUR ACT TOGETHER ANS SORT OUT YOUR BILLING> GET RID OF *********** STAFF

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Replies (1)
Telkom
Telkom's reply08 Jun 2015, 15:16
Official
Hello jayna1,

Thank you for making contact.

We do apologise for the experience.

We will have our team follow up on this matter, with further investigation underway and feedback to follow.

Your social media ***.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team

Best regards,