Billing is a total mess, very frustrated

I cant believe Telkom has such bad service!!!<br> In May I missed my contract debit order and my phone got suspended, I then paid an amount of R2417.50 and sent through a proof of payment to one of the call center agents. As my debit order runs every month on the 25th, I expected that Telkom would debit my account for June and they didn't, so I called in and was advised that I need to pay via EFT, I did that and sent through a proof of payment of R2306.89. This month in July Telkom debited R1500 from my account, I then called in to find out why?! and Anele Shange call center agent advised me to pay the difference of R620.16 as the total amount had to be R2120.16 and sent through a proof of payment to Anele Shange and a screen shot of the transaction debited of R1500.<br> <br> This morning (29 July 2015) I wake up and Telkom has debited R2927.05 from my account, THIS IS VERY UNACCAPTABLE!!!! I need my account sorted out asap cause it looks like everyone at Telkom don't know what the hell they are doing! This is very FRUSTRATING!