billing incorrectly and reconnection fee charged

My account was in arrears because telkom debited on a wrong date no one could explain why and I advices for them to change the date to 25th and the bank details in which they never changed I struggled for 4 weeks and now they activated my service I am now suppose to pay for reconnection fee that is crazy its telkim fault that they didn't adhere to the agreement and disconnected me, I still had problems I could not even use internet for a week after the reconnection,I still not satisfied because they now want me to pay reconnection fee of R596, madness. I have had endless problems since I started with telkom even last month I was advised they will deduct and change the statement date to month end they still have nit done it. No joy what so ever for Fricken 8 months I am literally 2 minutes away from demanding for my contract to be cancelled and return all sum cards and wifi device I am not happy at all. I literally had to spend the hole day on the phone being tranfered from telkom to telkom mix no one has access, queue at store is just as rediculous no help and you wait for at least 1hour before you are attended too. Unacceptable really I will take this to the newspapers