RB
RicharD B
1 reviews | Active since Oct 2009
27 May 2016, 07:07
Billing incorrect
<p>I have logged 3 issues with Telkom in the last 6-8 weeks regarding billing of my account and contract unhappiness and yet to receive any feedback or constructive feedback. The customer services has been extremely disappointing and painful to say the least! The latest is being charged additional fees on my contract, and the only feedback I get is that...they will get back to me. </p> <p> </p> <p>The level of commitment to resolving the customer issues is disappointing.</p>
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Telkom's replyOfficial
27 May 2016, 17:52Hi RSiBoy
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply27 May 2016, 17:52
Official
Hi RSiBoy
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,