Billing:Incompetence and false promises

TELKOM,<br> <br> I filled my contract cancelled my contract in February for my IPAD. I was charged an amount R199, which I do not understand what is for. I contacted your call centre numerous times about this.<br> <br> I checked on the invoice of April and I am now charged R514 for the same cancelled contract which I requested to be cancelled. <br> <br> You are currently not even meeting your internal deadlines in terms of turnaround time. It cannot take this long to sort out a billing and cancellation issue.<br> <br> My case number is: ***1