MT
Muneeb T

1 reviews | Active since Mar 2009

03 Feb 2015, 09:14

BILLING HAS NOT STOPPED 5 MONTHS AFTER REQUEST

I am still getting invoices from Telkom mobile. I have requested my account to be closed august 2014. I have complained so many time but still I receive invoices. please people, please DO NOT take out any Telkom mobile contracts as its simply impossible to close your account. they keep charging you and NEVER pay back the money. last month 1 woman called me to ask me to pay my balance. i told her you charginf me for something I asked to be cancelled. she apologised and admitted Telkom mobile owed me money. I have a ref number for a refund that she promised telkom mobile would pay. guess what. im still waiting.<br> <br> simply unbelievable<br> <br>

0
Replies (1)
Telkom
Telkom's reply03 Feb 2015, 17:53
Official
Hello muneeb,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85567.

We apologise for any inconvenience caused.

Regards,
Moenieb Johaadien.
Telkom Social Media Team.