JM
JEKKIE M

1 reviews | Active since Sept 2012

02 Oct 2015, 17:11

BILLING ******Y AT ITS BEST!!

WHAT KIND OF BILLING ******Y IS THIS? I RECEIVED MY STATEMENT TODAY AND I WAS SHOCKED WITH THE BILL. TELKOM INCORRECTLY STATED I HAVE TABLET 10 INCH WHILE I HAVE 7 INCH. I COMPLAINED AND I WAS TOLD THIS HAS BEEN RECTIFIED WITH REF NO ***3. TO MY SURPRISE, TELKOM AGAIN BILLED ME R241.10 FOR R129 PACKAGE. WHY IS IT LIKE THIS??? IN SEPTEMBER YOU DOUBLE DEBIT THAT R129.... **** YOU TELKOM<br> <br> WORSE YOU CHARGED ME R3130.00 MIGRATION PENALTY. WHAT DID I MIGRATE? ARE YOU CHARGING ME FOR CORRECTING THE MISTAKE YOU DID BY INDICATING THE WRONG PACKAGE??<br> <br> I WANT THIS FIXED WITHIN 24HOURS, OR ELSE I WILL BE SUING YOU.<br> <br> I CAN SAY WITHOUT ANY HESITATION THAT I WONT BE RENEWING ALL MY 4 CONTRACTS WITH YOU WHEN IT EXPIRES. <br> <br> TELKOM IS USELESS AND PATHETIC

0
Replies (1)
Telkom
Telkom's reply02 Oct 2015, 18:32
Official
Hello MOKGALAKAJ,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan
Telkom Social Media Team