Billing - **********

RE: Account no ***<br> Invoice no 502B***m<br> <br> Dear Mr. Maseko,<br> <br> Our firm wrote to Telkom in December to terminate our account effective 15th January. What did Telkom do? You disconnected our service on 15th December, leaving us without any telecommunications for just about a week until we reached your office who arranged for the service to be immediately restored. So what is the problem now? You have billed us for the month of February and we have not even had service since 15th January! In fact, we closed our office on 15th January. By international standards the service you provide is pathetic.<br> <br> Please immediately zero out the above-referenced invoice.<br> <br> Regards,<br> <br> <br> Ian Renner<br> Director<br> <br> cc: Jacques Schindehutte, CFO<br> <br> Dr Brian Armstrong, Chief Operating Officer<br>