1 reviews | Active since Mar 2012
Billing ***** Continues
My Company instructed Telkom to close our account effective January 15th with an instruction written to them in December. Telkom stupidly terminated our service in December. We were without service for nearly a week. I got in touch with the CEO's office and they instantly re-instated our service.<br> <br> Since then we have received continued bills for service that was terminated on January 15th. I don't even remember how many times I have written to Telkom, spoken to their customer service representatives and phoned their CEO's office. This Company is run by *********** people who were hired for all of the wrong reasons. The result is continual billing *****.And I am sick of it. Just wait until Telkom finds a great many postings on the Internet talking about Telkom billing ***** - postings they will never be able to remove. Am I angry? I would reach out and strangle the CEO myself if I could.<br> <br> Our latest bill is invoice no 504B***o for the amount of R1,348.78.<br> I want this amount reversed and I want a letter of apology and assurance that we will never receive another invoice from Telkom..
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
