IR
Ian R

1 reviews | Active since Mar 2012

18 May 2015, 16:22

Billing ***** and Total Incompetence Continues

Telkom issues invoices for services that have been terminated. I have contacted the CEO's office many times to reverse these charges and they have failed to even meet their own self-imposed deadline to correct the problem. <br> <br> Telkom cannot meet best practices standards in the telcom industry as evidenced by their incompetence revealed over and over again.<br> <br> Why does a Company as large as Telkom employ such *********** staff? Could it be because of their hiring criteria?<br>

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Replies (1)
Telkom
Telkom's reply18 May 2015, 17:21
Official
Hello Dormell,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111479.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team