RM
Radostin M
1 reviews | Active since Sept 2015
12 Feb 2016, 16:30
Billing for services which I never required!
My phone is *** and I have been billed R328 for service I have never requested! <br> <br> Directory entries<br> WP 2015 KWAZULU NATAL SOUTH COAST WP *** 01 of 01 payments R264.00<br> WP 2015 KWAZULU NATAL SOUTH COAST WP *** 01 of 12 payments R64.00<br> <br> Worse happens when I tried to call 10210 and they told me to call ***to inquire with them! How can inquire with them since I never sign any contract with them at first place? Why I am refered to them since my contract is with Telkom, not with ***. This is a crime!<br>
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Telkom's replyOfficial
12 Feb 2016, 16:41Hello Mysteryman316,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM200129
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM200129
Regards
Luleka
Telkom Social Media Team
Telkom's reply12 Feb 2016, 16:41
Official
Hello Mysteryman316,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM200129
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM200129
Regards
Luleka
Telkom Social Media Team