Billing for services not rendered- incomplete Fibre installation

Kindly note that at the end of July 2019, I app**** for installation at my house, number 1658 Grasklokkie street in RIetvlei Ridge Country Estate, various technical people on a weekly basis, have visited my house however, were not able to finalize the installation as there is no connection from the street beside maps showing otherwise.

It’s now November and the Fibre has not been installed but have already received three invoices from Telkom for internet usage for August, September October which I will not pay as the services billed were not rendered. I am excepting to get bills for usage after complete installation. To this end, I have contacted Telkom billing and also sales but the matter is still not resolved. Telkom billing provided me with a reference number: ***4 when I objected for the September invoice indicating the matter has been resolved. I have now received two further invoices with interest charged.

I have tried email chat on the telkom website and call center and this has not been very helpful. in October I then sent an email to office of the CEO which I got from Telkom website. I then received a call from Telkom indicating that they are canceling my application and must apply once Openserve have resolved coverage challenges. To my surprise on 11/11/2019 I received another invoice which will not be paid as services were not received. My great concern is they will be blacklisting me with the credit bureaus for non-payment of services not rendered. These is pure harassment and poor service