mL
mark L

1 reviews | Active since Jun 2010

08 Jun 2016, 08:52

Billing for no service

<p>hi I cancelled my telkom ISDN service last month on the 18th the this was done before my statment closed on the 03/06/2016. but telkom still bill me for a full service on for the month of june, how can you bill me for a service i only used for 5 dayus becasue the service was cancelled on the 24/05/2016. i really think you need to look at how you deal with this i can be billed for a service i am not using</p>

0
Replies (2)
Telkom
Telkom's reply08 Jun 2016, 12:49
Official

HI dex55

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Telkom
Telkom's reply08 Jun 2016, 12:49
Official

HI dex55

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team