Billing for Items I don't have.

Billing went very wrong and being sent from pillar to post. I am struggling to get the contract cancelled, I am getting billed monthly for the device and services I dont have. I have returned the devices within the waiting period. I cancelled even before I received the device. Devices were delivered even after clearly stating that I didnt want it and it was acknowledged on the call center. I have been billed for almost 6 months now and this is impairing my credit score as I always have to reverse the debit order.

I always get sent from pillar to post when I speak to the call center. I requested to speak to team leaders and managers several times and they are always on meetings and not available to take my calls. I have lost all avenues of complaining and my credit score has became worse since their miss handling of my case