Billing for an account i do not own

To whom it may concern, <br> <br> I have been receiving bills from Telkom for an account i do not own. I have reported this and NO ONE has attempted to contact me. I want this account removed as this is affecting my credit score. Please see account number: *** ***. Call ***. <br> I don not have a Telkom line in the address listed on the account! No one has ever installed a line and i am being billed for this. I do not own a telkom line at all. I app**** for a line in July 2013, however no ports were available and a line was never installed in my premises. I want this sorted out today!