Billing for ADSL and Fiber and no service

Item: Telkom
Rating: 2
Author: Beverley S

In December we cancelled our landline and our ADSL to switch over to fiber. Since then we still get billed for it AND we get billed for Fiber. We opted for the 100gig and 40mbs line and we are lucky if we get 5mbs and only get 40gigs. Have reported it more than once, have even been into the branch in Menlyn and no luck. Please can you sort it out NOW!!! Ref nr 441440.

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Replies (1)

Telkom's replyOfficial

20 Jan 2016, 17:31

Hello catcrazyza,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom's reply20 Jan 2016, 17:31

Official