Billing extra money without proper reason .

<p>I have made contact with the customer service and asked for the amount I need to pay, which the agant provided and I made the payment. </p> <p> </p> <p>The evening at 10:15pm I received a sms notification stating that my account was debit and a rejection fee was added.</p> <p> </p> <p>I would understand on the 1st attempt you debit my account and there was no funds and then you try a 2nd time to debit and you add a rejection fee. </p> <p> </p> <p>In this case telkom debit my account for the 1st attempt but they already included a rejection fee of R160 odd to my balance. </p> <p> </p> <p>I made they payment and they debit my account the same day including a rejection fee, the next day I went to my bank and they reversed the debit order because it would cost me R100 and odd for the cash refund but there was no guarantee I would get the cash back. </p> <p> </p> <p>This is reflecting badly on my ITC report as well.</p> <p> </p> <p>I'm sick and tired of the issues with telkom.</p>