Billing Errors and Staff with pathetic attitude.

Terrible service from Telkom. so much attitude from Moditja Sibeko. He is basically telling me I'm an idiot online. Says I don't know know what I want when I am very clear that i need a statement for the last couple of months. Eventually he sends me one for the current month only. Then I ask him questions about certain billing items and he tells me that i must just pay the total. I am livid! Not the first time I have had this kind of attitude from Telkom.