BILLING ERROR FROM TELKOM SIDE

Since Nov'23 till today, every month I have a problem with my account. Got a snotty sms saying need to pay my account immediately fir R840, so I made a EFT on the 26 Juns'24, cause my router service is suspended. Just to see on my statement that amount of R840 is due by Debit Order on the 5th July'24. Since Thursday emails was send, this is the message I got. Dear Valued Customer Thank you for the e-mail sent to Telkom Billing enquiries. Telkom acknowledge the receipt of payment. Please note that the service will be restored as soon as the payment interfaces on our system, dependent on the method of payment (Bank EFT, Pick ?n Pay payment etc.) as each channel?s payment interfaces at different times. I think this is bull**** cause my account was not to be paid, only by 5th July. Can't do any work cause my router don't have signal......