TP
Tracey Pieterse-Boyle
1 reviews | Active since May 2018
05 Sept 2018, 09:34
BILLING ERROR
MY ACC: Account no ********** 77 - THEY KEEP BILLING MY ACCOUNT INCORRECTLY SINCE IVE CHANGED BANKING DETAILS. I TRIED PHONING A MILLION TIMES AND NO ONE ANSWERS. I HOLD ON FOR AROUND 30 MINUTES???? HOW CRAZY. I NEED SOMEONE TO CONTACT ME ASAP. EVEN THE APP DOESNT WORK TO LOG THIS QUERY. TELKOM ARE LIKE *******!!!
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Telkom's replyOfficial
06 Sept 2018, 07:32Good day tracey-pieterse-boyle
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply06 Sept 2018, 07:32
Official
Good day tracey-pieterse-boyle
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,