Billing error

<p>My initial complaint of November 2015 refers.</p> <p> </p> <p>I ordered the huawei p8 light and Telkom took it upon themselves to send me to huawei p8 at R150 per month more. This matter has been dragging on for long now and I lodged a complaint with the Consumer Commission. I received a voice mail on my phone from Telkom Mobile seven months later that Telkom will send the courier to fetch the phone and I will be responsible for cancellation fees.</p> <p> </p> <p>I really dont understand why I must pay for Telkom's mistake. I feel very hurt and aggreived by this and cannot understand how can a service provider treat customers like this. I would like to contact Telkom but I dont have an email address for them. I dont have a phone number for them. Calling customer care does not help. </p> <p> </p> <p>If the courier arrives I will be sending them back without the phone because really I cant be expected to pay for Telkom's mistake. </p> <p> </p> <p>I feel so hurt</p>