Billing disputes for new WIFI instalation

<p>Telkom requested from me to convert from fixed-line (ADSL) to wireless internet (WIFI). The first question that I posed was to any additional costs only to be informed that my package will remain the same as it was, in fact, it was mentioned to me that the MONTHLY COST would even be less. Being a pensione r I agreed to the conversion. On 1 April 2016 this conversion took place and with a few teething problems I was up and running by 7 April 2016. My normal monthly billing varied between R450 ans R500 which has ALWAYS been paid. From May 2016 throught to August 2016 the billing has increased to R8467 after various monthly disputes concerning the monthly billings and this problem has not yet been resolved. The majority of these costs are OUT OF BUNDLE which I have NEVER has prior to WIFI installation. It is now time for me to escalate this problem to a new level. Feed back will be greatly appreciated.</p>