PV
Prinesh V
1 reviews | Active since Nov 2010
31 Mar 2015, 16:12
Billing Dispute not resolved
I logged a dispute with Telkom on 20/03/2015 that i have been over billed and still have not received a response nor resolution around it. <br> <br> Reference Number: ***8<br> <br> Please urgently resolve this as i need to pay the correct amount by the 7th of April, else no payment will reflect.<br> <br> Thank you
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Telkom's replyOfficial
31 Mar 2015, 20:01Hello prineshkv,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM100433.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM100433.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply31 Mar 2015, 20:01
Official
Hello prineshkv,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM100433.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM100433.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,