Billing Dispute

<p>I decided to join Telkom's amazing fibre deal promotion after I had 3-4 people from the sales department trying to sell me the same deal after I had already accepted the promotion from the first call which was R699 | 20/2 | 100GB for 12 months, what does that tell me... No communication within Telkom?</p> <p> </p> <p>Once I finally get everything rigged up/switched on etc I received my bill for the first month which is now R699 plus vat, surely this should be included in the promotion deal??? Also there was no fine print to say VAT not included??? I called the billing department to sort it out, then I had to phone the sales departement (because why would departments communicate with each other?) to sorted it out. </p> <p> </p> <p>Second month same story... it gets sorted out, well done.</p> <p>Third month same story... it gets sorted out, ok mistakes happen.</p> <p>Fourth month again same story... can you please learn from the mistake from the past 3 months? </p> <p> </p> <p>Please can your departments communicate with each and please catch a wake up, how can you keep billing me incorrectly for 4 months in a row?</p> <p> </p> <p>Cant wait to cancell this contract if this is what I can expect for the remainder of my contract!</p>