Billing Discrepancy on My Telkom Account

I express my concern regarding the charges on my Telkom account for my cellphone. I have noticed that the amount debited from my account does not reflect the correct billing amount, which has caused inconvenience for me.

I kindly request clarification on this matter and a resolution to ensure that the correct amount is debited going forward. Please review my account and provide feedback at your earliest convenience.

It has come to my attention that the statement I recently received does not reflect the amount of R359.00, which was debited from my account on 20 February at approximately 18:48. Despite this payment, I am now being billed R925.30, which is incorrect and highly concerning.