1 reviews | Active since May 2016

24 May 2016, 12:18

Billing department is a useless bunch

<p>Telkom has made so many mistakes on my account about 7 or 8 times over billing me my bill for this month is 3500 due to your ignorince telkom so this out know i am tire my cell contract have been lock of over 2weeks ihave been up and down for one person to another.</p> <p>I look at my bill i have been overcharged on my S6 and my G4 that is not what i signed for sort this out A.S.A.P before i go to the consumers act i will been going on thursday after noon i am done playing telkom this is the last time.</p> <p>The funny thing is i have been paying accourding to what my bill has been saying SO THIS MESS OUT. </p>

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Replies (1)
Telkom
Telkom's reply25 May 2016, 18:39
Official

HI

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

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Regards
keagan
Telkom Social Media Team