Billing department and customer care

Telkom is the most worst network. All agents are trained to lie. It's been a month and my line is still suspended after payments has been made. They just don't give a ****. I'm one of their oldest clients but still the billing department is up ****. Spoke to 5 different agents but they all ask and say the same things over and over. Like when I call I give them every little detail before they can ask. All puppeteers working in the billing department. I was promised that the manager will contact me but it's almost a week later. On top of it all Mondo handed me over to collections, I paid what they wanted then the next day Telkom billing department calls for payment so what the ****. Be careful people Telkom is *** *****