1 reviews | Active since Jan 2016
Billing Department
<p>i am still waiting for a call from Telkom as per my last complaint with the contract i have with them. next week monday is the 25th and my case has not been resolved in which there was a new one issued that i didnt know about and still i had to contact the contact centre for updates and thats when they gave me the new one. still they didnt allow me to speak to billing department and they have the Invoice of R395 that is still in question. i haven't even done a month with the Telkom and already am having issues. once again should they debit the R395 i am going to reverse it and cancel the contract with Telkom. the story again In may when i took a contract with Telkom they debited R150 from my account as an Admin Fee and on the 25th of May R260 was debited as per the contract that i signed with Telkom that per month i will only pay R260. still they do not want to tell me about the R395 that is in question and no one can give me any answers. i am going to reverse it on the 25th and cancel the contract immediately pay them the Data that i have used thus far. this i mean it and they better not call me like crazy for any amounts outstanding when they failed to call me back since i logged in a complaint and numerously calling the contact centre.</p>
Hi Sophia,
Thank you for making contact with us.
Please be assured that we have sent your query to the Collections Team for further assistance, they will be in contact with you.
Your reference number: ***2
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Sophia,
Thank you for making contact with us.
Please be assured that we have sent your query to the Collections Team for further assistance, they will be in contact with you.
Your reference number: ***2
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
