NS
Nomvuyo S
1 reviews | Active since Jan 2016
16 May 2018, 09:00
Billing data
Good day.
I have a contract with Telkom for a WiFi contracted at 10g during the day plus 5g during night. I have recently for the couple of about 3 months realized that I am only receiving less than 500MB monthly. please kindly explain this to me.
number : ********** 643 Acc number ; ********** 01.
I would appreciate your prompt response.
many thanks Nomvuyo
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
29 May 2018, 14:29Good day Vuyokaz
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply29 May 2018, 14:29
Official
Good day Vuyokaz
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,